Please follow these steps: 1. Go to the"1-Day Candle Making Class"page. 2.Schedule your timeand select your preferred slot. 3. Enter yourchosen color(for all participants) and yourphone number. 4.Update the quantity to match the total number of participantsin your cart before checking out.
Can we book separately for the same slot for the 1-day candle making class?
No, each time slot is limited to one private group only. To ensure your group stays together, please have one person book for the total number of participants in a single reservation.
I want to book a candle making workshop for my private event, party, or corporate event. What are the options?
Please visit our "Private Event & Mobile Workshop" page for full details and options. You can also find specific answers in the FAQ section on that page.
What is your cancellation policy?
Because our cake candles require extensive ingredient prep, we follow a strict schedule:
72+ Hours Notice: You can get a full refund or a free transfer to a future workshop.
Within 72 Hours: Tickets are non-refundable and cannot be rescheduled.
My plans changed at the last minute and I can’t make it, but we are less than 72 hours away. Can I give my ticket to someone else?
Yes, absolutely! Your ticket is fully transferable. If you can't make it, you are welcome to send a friend in your place. Just shoot us an email at nami@candlemomo.com to let us know who will be coming.
What time should I arrive for the workshop?
Please plan to arrive 5–10 minutes before the workshop start time so you can get settled in and ready to create!
What happens if I'm running late?
We start promptly on time, but we offer a 20-minute grace period. We can accommodate late arrivals up to 20 minutes past the start time.
What if I arrive more than 20 minutes late?
Because we host multiple private small groups a day and have another group scheduled in the next time slot, we must start promptly on time. Arriving after the 20-minute cutoff counts as a late cancellation. We cannot extend your session or offer refunds/rescheduling for late arrivals. We appreciate your help in keeping things running smoothly for everyone!
